Refund Policy
At KidsBazar, we want you to have a smooth and reliable shopping experience. Please review the following return and refund information before placing your order.
1. Return and Exchange Period
Return or exchange requests should normally be made within 7 days of receiving your order, unless a different period is clearly mentioned on the product or order information.
2. Return Eligibility
- The item must be unused, unworn and unwashed.
- The product should remain in its original condition and packaging where applicable.
- Original tags and accessories should be included where applicable.
- Items that cannot be resold due to hygiene or product specific restrictions may not be eligible.
3. Damaged, Defective or Incorrect Items
If you receive a damaged, defective or incorrect item, please contact us as soon as possible with your order number and clear photos or other supporting information. We will review the issue and guide you through the next steps.
4. Refund Processing
Once an eligible return is received and inspected, we will confirm the applicable resolution. Approved refunds are processed through the applicable payment method, and the time required for the amount to appear may depend on the payment provider.
5. Return Shipping
Return shipping arrangements and charges may vary depending on the reason for the return. Where an item is confirmed to have been delivered damaged, defective or incorrectly, KidsBazar will review the appropriate resolution.
6. Items Not Eligible for Return
Items that have been worn, washed, altered, damaged after delivery, or otherwise returned in a condition that prevents resale may not qualify for a return or refund. Clearance or product specific exclusions may also apply.
7. How to Request a Return
Contact us at kidsbazarofficial@gmail.com or WhatsApp +92 302 1587504 and include your order number and reason for the request.